Know your water cost before the bill arrives

See how your daily water habits add up

You deserve to understand what your daily water habits really cost. MyWater helps you check this quickly, easily and for free.

No cost to know

No app to download

No personal details needed

Water meter icon

Simply WhatsApp a photo of your water meter and get your estimated daily and monthly cost in rands and cents.

No voice notes. No messages. Photos only.

Using MyWater on WhatsApp

A simple way to stay in control

Most households receive "blind bills", a number on a page with no easy way to check if it makes sense.

South Africa's billing systems are old, and many families feel uncertain or anxious when the municipal bill arrives.

MyWater gives you a clear, friendly way to check your usage beforehand. By sending a photo of your meter, you'll know what your water spend should look like and can prepare with confidence.

It's a small step, but it brings back peace of mind.

How it works

Using MyWater takes less than a minute.

1. Take a photo of your water meter

Make sure the numbers on the meter faceplate are visible.

2. Send the photo on WhatsApp

WhatsApp it to 060 158 7429. There's no app, no sign-up, and no personal details needed.

3. Follow the prompts

You'll receive your daily water habit cost and simple prompts to help you check again later if you want to see how your habits change over time.

Are you above or below the national average?

R12.65

per day

Most households spend around R12.65 per day on tap water. Once you receive your calculation, you'll be able to see how your family compares, a simple way to understand your habits and adjust if needed.

You can send a new reading any time.

Digital Water / Revenue Balance Dashboard

Accounted for water
5 258 447
Due to Municipalities
R 147 235 654
Daily Spend
R 12.54

A campaign every household can join

MyWater is a national initiative created to help households stay one step ahead of their water bills, one simple habit check at a time.

WhatsApp your meter photo to 060 158 7429

Free to use. No app. No personal details.

Frequently asked questions